Privacy Policy

Overview

VanderLab LLC (\"VanderLab,\" \"we,\" \"us,\" or \"our\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.vanderlab.net, contact us for a quote, or place an order with us.

By using our website or submitting a quote request, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you submit a quote request or contact us, we may collect:

  • Your name
  • Email address
  • Project details and specifications
  • Any files, sketches, or photos you submit with your request

Information Collected Automatically

When you visit our website, standard web server logs may automatically collect:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website

We do not use tracking cookies or third-party advertising on this website.

How We Use Your Information

We use the information you provide to:

  • Respond to your quote request or inquiry
  • Prepare estimates and invoices for your project
  • Communicate with you about your order status
  • Improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

To operate our business, we work with the following third-party services that may process your information:

We do not have access to your full payment card details. Payment processing is handled entirely by Square or Etsy.

Data Retention

We retain your contact and project information for as long as reasonably necessary to fulfill your order, handle any follow-up questions, and maintain our business records. If you would like us to delete your information, please contact us at the address below.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal record-keeping requirements)

To exercise any of these rights, please contact us directly.

Children\'s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the \"Last updated\" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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